Privacy Policy — Scale Digital

Scale Digital ("Scale Digital," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to scaled.digital and any related services.

Information We Collect

When you submit our contact form or otherwise contact us, we may collect:

Your name and business name
Email address
Phone number (optional)
Industry and details about your project
Any information you choose to include in your message

How We Use Your Information

Respond to your inquiry and provide a quote or consultation
Follow up about services you requested
Maintain records of communications
Comply with legal obligations

SMS / Text Messaging

If you opt in by checking the SMS consent box on our contact form or otherwise explicitly agree, Scale Digital may send you text messages related to your inquiry, appointments, project updates, and occasional customer-care messages.

Message frequency varies based on your interactions with us.
Message and data rates may apply from your carrier.
Reply HELP for help, or STOP at any time to unsubscribe.
Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business (for example, hosting, database, and email delivery providers), and only to the extent needed to provide our services. We may also disclose information when required by law.

Cookies, Analytics & Third-Party Services

We do not use advertising or tracking cookies, and we do not run third-party analytics scripts such as Google Analytics or the Meta Pixel. Our hosting provider records basic, aggregated visit statistics (such as page views and device type) to keep the site running. Our pages load fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. See our Cookie Policy for details.

Data Retention

We retain contact submissions and communications for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You can unsubscribe from SMS messages at any time by replying STOP.
You can request access, correction, or deletion of your personal information by emailing us.

Your Privacy Rights

Depending on where you live (for example California, Virginia, Colorado, Connecticut, Texas, or other U.S. states with privacy laws), you may have the right to know what personal information we hold about you, to request a copy, to correct it, or to delete it. We do not sell or "share" personal information for targeted advertising. To make a request, email us at thescaleddigital@gmail.com. We will respond within the time required by law and will not discriminate against you for exercising your rights.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

Contact Us

Scale Digital
Email: thescaleddigital@gmail.com
Phone: (678) 577-6024